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Connect to JMU’s Online Resources from Off-Campus

No matter where you are, you have access to JMU Libraries’ resources and services. Here is how you can use our online resources when you are not on campus: 

Easy Direct Access

  • Start your search from the JMU Libraries website (including Library Search or Databases
  • Find and select the resource (article, ebook, database, etc.) that you want to access 
  • Log in with your JMU eID, password, and Duo when prompted 

No software installation is needed; we use OpenAthens software to configure this process so you can log in the same way you do with MyMadison and Canvas.

Access More Articles 

To streamline and expand your searches, you can add a web browser extension that makes it easier to find JMU-based access to articles when you are visiting non-JMU websites, such as publishers’ websites, Wikipedia, or PubMed. To more easily search for articles that are library-licensed or open access: 

Specialized Resource Access 

Some of our online resources require the use of Palo Alto GlobalProtect (formerly called “Ivanti”) when you are using them from off campus. To do this: 

Palo Alto GlobalProtect is software that is used to connect to JMU’s Virtual Private Network (VPN) service.  It can be downloaded from JMU IT’s Available Software page. Contact the IT Help Desk for questions or issues with the VPN, your eID, or Duo. 

You may see the Palo Alto GlobalProtect icon (pictured) next to specific databases in our Databases directory to indicate if this is needed. 

A globe with a shield overlayed in the bottom right corner that depicts the Palo Alto GlobalProtect logo

Questions? 

We’re here to help! Please contact Ask the Library with any questions about using resources when not on campus. Please contact JMU’s IT Help Desk with questions about the VPN, your eID, or Duo